Refund Travel makes life’s unexpected moments less stressful. Customers can upgrade to refundable travel bookings at checkout in your platform, ensuring coverage if plans change. For the top rated events that require travel, we provide quick refunds, and excellent service.
With ai based pricing and seamless integration options, Refund Assistance boosts your revenue while enhancing customer trust. Eliminate complaints about non-refundable travel bookings and welcome increased loyalty, satisfaction, and profits—effortlessly.
Benefits and Perks
Smart pricing = higher conversions
Refund Travel uses personalised, real-time pricing and content to drive higher conversions and increase revenue. Every customer gets tailored pricing that meets their needs.
Availabiliy for peace of mind
Refund Travel is not insurance. That’s how we can offer this booking protection service anywhere in the world. When you partner with us there are no regulatory barriers or annual rate hikes.
Refundable Travel Bookings
We refund 100% of the money lost on the travel booking, including all fees. We’ll even refund the money you spent on the refund assistance service. So you’ll never lose a penny.
Effortless integration
Our two-way API and dynamic widget make integration quick and easy; typically within two weeks. And with full technical support, you’ll be up and running smoothly in no time.
1m
Less than 1 minute to integrate our API into your code
25k
Amazing remote virtual assistants for remote teams
1:1
All your meetings from 1:1’s to standups to brainstorming
10x
10x faster than sending a video conference link
How does it work
1
Offer your customers a Refundable Booking
through a simple and intelligent widget placed in your booking flow. The widget is easy-to-install code that fits seamlessly into your website and matches your User Interface—styling and branding.
2
The customer selects the upgrade option
and makes their booking with increased confidence, safe in the knowledge that they’ll be able to apply for a 100% refund if they’re affected by one of the many unforeseen circumstances.
3
Generate additional revenue from every Refundable Booking selected.
The customer pays as normal, and Refund Travel handles and administers all refunds on behalf of your team, while you keep the original booking revenue.
Effortless integration with our Refund Assistance widget
Our seamless widget/API integrates effortlessly into your booking flow, allowing customers to upgrade to refundable travel with one simple step. Designed for ease and maximum conversions, it offers AI-driven pricing tailored to each customer, ensuring confidence and protection at checkout.
Join 300 leading brands offering their customers a refundable booking option. Partner with Refund Travel to increase client satisfaction and revenue in the travel, airline, hospitality, events and sports industries.
Frequently Asked Questions
Refund Travel is a service offered by Refund Assistance that allows your customers to upgrade their booking with enhanced refund terms during checkout. If a customer cannot use their purchase due to unforeseen circumstances covered by the protection policy (such as illness or travel disruptions), Refund Assistance handles the entire refund process directly with the customer. This means we manage refund requests, assess refund requests and issue payouts without any intervention required from you.
This is not a “cancel for any reason” (because someone doesn’t feel like it or has changed their mind). It is for emergency situations. Whilst a great headline, CFAR often has many hidden clauses such as no cancellation 24/48 hours in advance and/or partial repayment of a ticket rather than fully refundable.
Our Partners provide Refund Travel to their customers as optional extended refund terms. This allows them to apply for a refund in unforeseen circumstances outside their control. Refund Assistance acts as an administrator for the refundable booking service, refunding customers in the members’ names. This is not considered insurance but simply offering Partners’ customers different contractual terms and conditions for a higher booking cost. e.g. a flexible flight or the ability to cancel a hotel room.
Relationship breakups, sick or lost pets, traffic jams, the list is endless. Refund Assistance ’s philosophy is ’life happens,’ so our Customer Experience team is trained to see whether the customer has genuinely been unable to attend for a reason outside their foresight or control. If they can provide evidence of that, we will refund them.
Our Partners provide Refund Travel to their customers as optional extended refund terms. This allows them to apply for a refund in unforeseen circumstances outside their control. Refund Assistance acts as an administrator for the refundable booking service, refunding customers in the members’ names. This is not considered insurance but simply offering Partners’ customers different contractual terms and conditions for a higher booking cost (e.g., a flexible flight or the ability to cancel a hotel room).
Ready To Sign Up?
Step 1. Request a Membership Agreement & Tech Credentials Step 2. Add the Widget to your Booking Flow Step 3. GO LIVE with Protect’s full support
