OUR JOURNEY

Shaping the future of Travel & Events

Since day one, Refund Travel has been dedicated to developing customer-centric non-insurance solutions that drive growth and satisfaction. Our timeline highlights significant achievements and our unwavering focus on innovation and excellence.

Our mission

We aim to lead the industry with innovative protection and ancillary revenue services, delivering seamless, personalised interactions for partners and customers. Our commitment to sustainable growth involves continually refining technology and expanding services to meet evolving business needs, all while upholding the highest standards of service and support.

Key Milestones Along The Way

2018

FOUNDED IN SAN DIEGO CALIFORNIA

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RefundMe was launched as a standalone service in 2008, offering a refundable travel option to customers.

2020

REDEFINED Refund Assistance

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RefundMe was rebranded as Refund Assistance, expanding its services to include a wider range of travel protection products.

2023

PARTNER INTEGRATION

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Integrated with leading sport travel and event booking platforms, enhancing the customer experience.

2024

EXPANSION TO CANADA AND UK

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Opened offices in Canada and the UK, expanding our global reach.

2024

INTRODUCED AI PRICING WIDGET

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Introduced AI pricing widget

2025

LAUNCHED 1099 CONTRACTOR DISABILITY SOLUTIONS

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Addressed the inadequacy of traditional disability insurance by introducing a 1099 contractor disability solution.

2025

FUNDING FOR GROWTH SECURED

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Secured funding to accelerate growth and innovation.

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